FAQ

Please find answers to some of our Frequently Asked Questions below. Should you have further questions or need more information please don't hesitate to contact us using the Form on the Website, or phone direct.

Frequently Asked Questions

Children 12yrs and older are welcome. Children under 12 years of age are not permitted to stay at Chateau Bass.

No, pets are not allowed at Chateau Bass

Yes. A complimentary in-room Continental Breakfast is provided.

No, there is no swimming pool located at Chateau Bass.

Check-in is between 2pm and 9pm.

Check-out is by 10am at the latest.

Yes, there is on-site parking. One car per room is available. Additional vehicles can park outside alongside the premises.

Yes, Room 1 is the Spa suite that has a Spa Bath.

A deposit equal to the 1st nights stay is due 30 days before the booked date and will be charged to your supplied credit card details. If the booked date is already within 30 days then the deposit will be taken within 24hrs, from your supplied credit card details. The remaining amount will need to be paid upon check-in.

Generally, it takes about 30mins from Chateau Bass, however during peak periods you may want to allow up to 50mins.

Generally, it takes about 25mins from Chateau Bass, however during peak periods you may want to allow up to 45mins.

Directly across the road there is a family friendly park with a playground, picnic tables & free to use BBQ's.